As we are a Wholesale supplier to the food industry, as a general rule, all confirmed, paid and delivered orders are final.
Naturally, should any equipment be DOA or otherwise faulty under warranty, we'll sort that out pronto. Please get in touch asap so we can help you :)
In the unlikely event that food products are delivered 'faulty' (or damaged), please contact us immediately to discuss arrangements.
At the end of the day, our business is supporting yours to make money from using our products, so whatever the Poffertjes, Pancakes and Waffles related need, drop us a line and we'll see what we can do to help.